1. Overview

AI MarketingTool LLC ("we", "us", "our") is committed to customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for our subscription-based SaaS platform at marketingtool.pro.

By subscribing to any paid plan, you agree to the terms of this Refund Policy.

2. Free Trial

• All new users receive a 7-day free trial with access to core features.
• No credit card is required to start a free trial.
• If you do not upgrade to a paid plan, your account will automatically transition to read-only mode after the trial period.
• No charges are incurred during the free trial — therefore no refund applies.

3. Subscription Plans

We offer the following paid plans:

• Starter: $29/month or $199/year
• Professional: $59/month or $499/year
• Growth: $99/month or $999/year
• Agency: Custom pricing

All plans are billed in advance on a monthly or annual basis through Stripe, our payment processor.

4. Refund Eligibility

4.1 Monthly Plans

• You may request a full refund within 7 days of your initial purchase if you are not satisfied with the service.
• Refund requests after 7 days will not be honored for the current billing period.
• You may cancel your subscription at any time. Your access will continue until the end of the current billing period.

4.2 Annual Plans

• You may request a full refund within 14 days of your initial annual purchase.
• After 14 days, annual subscriptions are non-refundable. You may cancel, and access will continue until the end of the annual billing period.

4.3 Extra Token Purchases

• One-time token purchases ($3 per 100 generations) are non-refundable once tokens have been used.
• If tokens remain unused, a refund may be requested within 7 days of purchase.

5. How to Request a Refund

To request a refund, please contact us at:

• Email: help@marketingtool.pro
• Subject Line: Refund Request — [Your Account Email]

Please include the following in your request:

• Your registered email address
• Date of purchase
• Plan name (Starter, Professional, Growth, or Agency)
• Reason for the refund request

We will review your request and respond within 3 business days. Approved refunds will be processed to your original payment method within 5–10 business days.

6. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Failure to cancel before automatic renewal
• Dissatisfaction due to features not yet available (check our Roadmap)
• Violation of our Terms of Service
• Account suspension due to abuse or policy violations
• Requests made after the eligible refund window

7. Cancellation

You can cancel your subscription at any time from your account Settings > Billing page, or by contacting us at help@marketingtool.pro.

• Cancellation takes effect at the end of the current billing period.
• Your data will be retained for 30 days after cancellation, after which it may be permanently deleted.
• You can reactivate your subscription at any time during the retention period.

8. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Chargebacks may result in:

• Immediate suspension of your account
• Loss of access to all data and generated content
• Additional processing fees

We are committed to resolving any billing disputes fairly and promptly.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Refund Policy, please contact us:

• Email: help@marketingtool.pro
• Company: AI MarketingTool LLC
• Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA