1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, company name, billing address
• Account Information: Username, password, profile preferences, subscription details
• Usage Data: Pages visited, features used, time spent, interactions with our AI tools
• Technical Data: IP address, browser type, device information, operating system
• Marketing Data: Content generated, campaigns created, analytics data
• Payment Information: Credit card details (processed securely through third-party payment processors)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our AI marketing tools and services
• To process your transactions and manage your subscription
• To personalize your experience and deliver content relevant to your interests
• To communicate with you about updates, security alerts, and support
• To send promotional communications (you can opt-out at any time)
• To analyze usage patterns and improve our platform functionality
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookies through your browser settings. For more details, please see our Cookie Policy.

4. Third-Party Services and Integrations

We may share your information with trusted third-party service providers:

• Payment Processors: Stripe, PayPal for secure payment processing
• Cloud Hosting: AWS, Google Cloud for data storage and infrastructure
• Analytics Providers: Google Analytics, Mixpanel for usage analysis
• Email Services: SendGrid, Mailchimp for communications
• AI/ML Partners: OpenAI, Anthropic for AI-powered features

These third parties are contractually obligated to protect your data and use it only for the services they provide to us.

5. Data Protection and Security (GDPR Compliance)

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection best practices
• GDPR-compliant data processing for EU residents

If you are in the European Economic Area (EEA), you have specific rights under GDPR, including access, rectification, erasure, restriction, portability, and objection to processing.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at help@marketingtool.pro.

7. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price
• Right to request deletion of personal information

We do not sell your personal information. To exercise your CCPA rights, contact us at help@marketingtool.pro.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at help@marketingtool.pro, and we will delete such information from our systems.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and policies
• Prevent fraud and abuse

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

• Standard Contractual Clauses approved by the European Commission
• Adequate data protection frameworks
• Your explicit consent where required

11. Automated Decision-Making and AI

Our platform uses AI and machine learning to provide marketing recommendations and content generation. While we use automated systems, you always have the ability to review, modify, and control the output. We do not make solely automated decisions that significantly affect you without human oversight.

12. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovery
• Provide details about the nature and scope of the breach
• Outline steps being taken to address the breach
• Recommend actions you can take to protect yourself
• Comply with all applicable breach notification laws

13. Marketing Communications

We may send you promotional emails about new features, special offers, and marketing tips. You can opt-out at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your email preferences in your account settings
• Contacting us at help@marketingtool.pro

Note: Even if you opt-out of marketing communications, we will still send you essential service-related emails.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through our platform
• Provide you with an opportunity to review the changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

15. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: